Membership Handbook

Welcome to the Skagit Valley Family YMCA! We're excited you've joined our Y community.

Here at the Y, we believe a strong community can be achieved when we invest in our kids, our health, and our neighbors. Our programs, services, and initiatives enable youth to realize their potential; offer families ways to have fun together; empower people to be healthier in mind, body, and spirit; welcome and embrace newcomers; and help foster social responsibility.

MEMBERSHIP ESSENTIALS

MEMBERSHIP CARD

When you join the Y, you will receive a single scan card that must be scanned every time you visit the Y. If you would like to be issued a digital scan card, our Welcome Center team can help set you up. (Apple, Android, and Email compatibility.) If you forget your scan card, please have photo ID with you. Replacement scan cards are $5.

All new members/visitors are required to show a hard copy of their ID to be entered into our system. Have a physical ID handy when you first arrive.

YMCA MEMBERSHIP ASSISTANCE

If you’d like to make adjustments to your membership, please connect with our Welcome Center team. Examples of things we can help with include:

  • Adding additional family members to your account
  • Removing family members from your account
  • Changing your membership type
  • Update your billing information

You can connect with our team by stopping by the Welcome Center in person, emailing [email protected], or calling 360-336-9622.

MEMBERSHIP ACCOUNT CHANGES & DRAFT AGREEMENT

I understand that this is an on-going membership payment plan, and I may elect to pay by automatic draft. I authorize the Skagit Valley Family YMCA, Inc. to initiate an Electronic Funds Transfer (EFT).

I understand that if I wish to terminate or change my membership in any way, I may do so by giving the YMCA a two week written notice by emailing [email protected]

I understand that it is my responsibility to notify the Skagit Valley Family YMCA in writing should I change my financial institution and/or account at any time. I understand that I can also change this information myself on my online account.

Draft days are typically on the 1st and 15th of each month. If you would like to adjust your draft date, you will be charged a pro-rated amount based on the day difference between your original draft day and your new draft day.

I understand that it is my responsibility to provide the Skagit Valley Family YMCA with credit card/bank information throughout the term of my membership. Should the YMCA be unable to process my monthly EFT, it could result in the suspension of my membership.

The YMCA Board of Directors may, at their discretion, adjust the monthly rate applicable to my membership category. I understand that I will receive at least 30 days’ notice prior to such change.

OUR POLICIES

The YMCA is committed to providing a welcoming, safe, and enjoyable experience to everyone who enters our doors, regardless of age, color, religion, sexual orientation, language, gender expression, or nationality. Therefore, we ask all members and guests to exhibit behavior that follows our values of care, honesty, respect, and responsibility. Individuals who experience or observe negative or dangerous behavior are encouraged to promptly report their concerns to YMCA staff. Every effort will be made to ensure that reports are investigated and resolved promptly, confidentially, and effectively.

The actions listed below are behaviors considered inappropriate in our facilities or programs that may result in the suspension or termination of YMCA membership privileges:

  • Using or possessing alcohol or illegal chemicals on YMCA property
  • Smoking in the YMCA facility
  • Carrying or concealing a weapon or any device or object that may be used as a weapon
  • Use of any video/picture taking equipment (including cell phones) in YMCA’s shower rooms, locker rooms
  • Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
  • Physical contact with another person in an angry, aggressive, or threatening way
  • Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
  • Sexually explicit conversation or behavior: any sexual contact with another person
  • Inappropriate, immodest, or sexually revealing attire
  • Theft or behavior that results in the destruction or loss of property
  • Loitering within or on the grounds of the YMCA
  • All staff and volunteers must read and follow our child abuse prevention policy. Our policy is strict: it prohibits a Y staff person or volunteer from being alone with a child where they cannot be observed by others.
  • All staff and volunteers are required to participate in prevention of child abuse training, which includes identifying the signs of abuse and reporting suspected abuse incidents. Staff renew this training every year. Staff and volunteers in direct service with children are also required to undergo additional child abuse prevention training.
  • If any Y staff member or volunteer becomes aware of any incident of suspected child abuse, they are required to report the incident to the Washington Department of Social and Health Services immediately for investigation and follow up.
  • The YMCA conducts regular sex offender screenings on all members, participants, and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.

Harassment of any kind toward staff, members, and community members will not be tolerated at the Skagit Valley Family YMCA. Harassment includes:

  • Unsolicited remarks, gestures, or physical contact.
  • Display or circulation of derogatory written materials or pictures that involve gender, race, ethnicity, or religious affiliation, including electronic exchanges or posting.
  • Basing personnel decisions on an employee or volunteer’s response to sexually oriented
    requests.
  • It is considered sexual harassment when verbal, written, electronic, or physical conduct is sexual in nature or is gender-based; that is, it is directed at a person because of their gender.

All members and community members are expected to treat our staff with respect. Each member of our staff is thoroughly trained and skilled at their work. It is a safety concern when members ignore or disregard directions from employees, particularly those given by our lifeguards. In order to ensure the safety and wellbeing of everyone at the Y, we ask that you please listen carefully and abide by any rules or instructions given to you by our staff. Please be aware that we take harassment of our staff seriously and hold the right to take disciplinary action.

The following are what all members and drop-in participants agree to upon starting a membership or using the building:

Code of Conduct: I agree for myself and dependents to abide by all policies and procedures of the YMCA and understands that failure to act in accordance with these rules may result in expulsion from the Y and revocation of the membership. Registered sex offenders may not be Y members.

Property Loss: I understand that the Y is not responsible for personal property lost, damaged or stolen while using Y facilities, including parking lots, or while participating in Y programs.

Photo Release: For my participation in activities to be conducted by the Skagit Valley Family YMCA, and collaborating third parties, I consent, now and for all time, to the making, reproduction, editing, broadcasting, or rebroadcasting of video film or footage of me, soundtrack recordings of me, photo reproductions of me, and any narrative account of my experience.

My consent includes a perpetual license to the Y and collaborating third parties for the use of the materials for publication, display, sale or exhibition in promotions, advertising, education, and commercial uses.

I agree that my consent is irrevocable. I hereby release and discharge the Y and collaborating third parties, from all claims, actions, lawsuits or demands of any kind arising out of my consent, license grants, uses, or the shared uses of any works or materials referenced herein.

Medical Treatment: I give permission for Y staff or volunteers to provide me, and my dependents, emergency first aid and/or to transport to an emergency center for medical treatment.

Insurance: I understand that the Skagit Valley Family YMCA carries no health and accident insurance for its members or participants and further understand it is my responsibility to provide such coverage.

Liability Release: I am an adult age 18 or older and wish to participate in Y activities. In addition, if applicable, I give permission for my minor dependents to participate in Y activities. I understand accidents can sometimes happen. Therefore, in exchange for the Y allowing me, and if applicable, other adults and youth on my membership to participate in Y activities, I understand and expressly acknowledge that I release The Skagit Valley Family YMCA, its employees, its board members, volunteers or guests from all liability for any injury or illness to myself or my children, loss or damage connected in any way whatsoever to participation in Y activities whether on or off the Y premises, including virtual programming. I understand that this release includes any claims based on ordinary negligence, action or inaction of the Skagit Valley Family YMCA, its employees, board members, volunteers or guests.

YMCA members are asked to dress in a manner which is safe and respectful of others and appropriate for exercise or other activities. Inappropriate or sexually revealing attire is not allowed.

  • Members and their guests need to provide their own lock or check-out a lock from the membership desk. The Skagit Valley Family YMCA is not responsible for any lost or stolen items.
  • Children ages 5 and under are allowed, when accompanied by an adult, in the adult locker room
    regardless of gender.
  • A gender neutral and family locker room is located for families and their children, and for any individual requiring more privacy.
  • There is no loitering in the locker rooms at any time.
  • All items in lockers must be removed each day when you leave the building. Locks left on lockers at the end of the day will be removed by staff and items will be placed in Lost and Found for thirty (30) days. The YMCA is not responsible for lost or stolen items.
  • Cell Phone usage is not permitted, at any time, in YMCA locker rooms. Violation of this policy may result in the suspension and/or revocation of YMCA membership or guest privileges.

The policy of the Skagit Y is to allow each individual to self-identify their gender.

We encourage all members of the community to come and use our spaces! Our drop-in fees are as follows: 

  • Youth – $5/day
  • Adult (18+) – $10/day
  • Family/Household – $20/day

Please bring a hard copy of ID (ex. Driver’s License) with you.

For international visitors (including Canadians), please bring American currency to pay for your drop-in fee.

All scheduled activities, times, fees, and staff may be changed or cancelled by the YMCA. If a class is canceled by the YMCA, a full refund will be given to all participants or the fee will be applied to another class session. Participants must cancel before the first day of a new session to receive a refund or full credit. Refund or credit for participants who cancel after the session begins must be approved by the program director.

NEED TO DOUBLE CHECK WITH JENN

The safety of our members, volunteers and staff is a top priority at the Y. While we make every effort to keep the Y open and programs running to serve our community, we may cancel programs, delay opening, or close the facility because of severe weather, unsafe driving conditions, or power outages. Operating decisions are based on weather alerts, school delays and closures, road conditions, and the ability of Y staff to operate the facility safely. 

Delays and closures will be communicated via email and on the homepage of our website.

Childcare Weather Delays and Closures

Most YMCA childcare programs run in conjunction with the school district. If a school district is closed, then the childcare programs in that district will be closed. If a school district runs two hours late, then YMCA programs will also run two hours late. If school is cancelled during school hours children will need to be picked up according to the school procedures for early closing. This also applies to schools cancelling all after school programs and activities. 

We will communicate via email for updates on school closures as updates become available. You can also sign up to receive school closure and delay information.  

In the event that there is a weather issue on a day when school is not in session, but we are planning Y programs (e.g. Y School-Age Program), we will make a decision no later than 6 a.m. the day that the program is scheduled to run and communicate any delays or closures to parents and guardians.

Hoag Road & Bakerview Weather Delays and Closures

A decision on facility hours and program or class cancellations will be made as needed as conditions change. Closures will be determined on a case-by-case basis and announced with as much advance notice as possible. We will do our best to reschedule classes and/or programs that have been canceled. In the event we cannot reschedule a fee-based and in-branch program, we will offer a credit to your account to be used toward future Y programs or membership dues.

  • Power Outages: It is the YMCA’s policy to suspend facility activities if power is out for a period of 30 minutes or more without sign of restoration. We will communicate closures via email and on our website.
  • Thunder and Lightning:  If thunder or lightning is seen/heard, all pools, showers, steam rooms, and saunas will close until 30 minutes after the last reported strike. Outdoor activities may be relocated, delayed, or cancelled due to nearby lightning strikes.

Bakerview will follow the same closure and delays set by the main Y at Hoag Road. In the event that Bakerview is open on a day that the main Y at Hoag Road is not, notifications will be sent via email to the participants who will be affected by any closures or delays.

We realize you may need to adjust your membership at some point. Learn more about our refunds, holds, and cancellation policies here.

FACILITY AMENTIY GUIDELINES

  • Athletic footwear required. 
  • Please wipe down equipment after using it.
  • Please re-rack equipment after use and return equipment to the proper place.
  • During peak times, please share equipment with other patrons.
  • Limit cell phone use (please take phone calls in the lobby).
  • No unprotected glass allowed. 
  • Must be 16 or older to use the free weights. 
  • Personal Training:  
    • Cancellation Policy: Clients are responsible for informing their trainer 24 hours in advance if they are unable to make a scheduled session. A make-up session will be given on a case-by-case basis.  
    • Payment Policy: All sessions must be paid for in full in advance prior to the initial session with trainer.
  • No food, gum, or unprotected glass products allowed on the court. 
  • Proper closed-toe athletic footwear required (no sandals, heels, or floor-marking shoes). 
  • Sign out all equipment used and return in the same condition. 
  • Y activities & scheduled events have priority over other use. 
  • To prevent loss, damage, or personal injury, jewelry is prohibited.
  • The Y is not responsible for lost or stolen items. 
  • Report all losses, injuries, or issues to Y staff.
  • Please bring your own towel. The Y doesn’t have laundry facilities and as such doesn’t provide towels.
  • Participants are required to take a cleansing shower before entering the pool.  
  • Pool use is permitted only under the supervision of a YMCA Lifeguard.  
  • The Lifeguard has full authority for interpreting and enforcing these guidelines. Failure to abide by pool guidelines may result in the loss of pool use privileges.  
  • Individuals under the influence of alcohol and/or illegal drugs are not permitted to use the pool or to be on the pool premises.  
  • Appropriate swimwear/swimsuits required for all participants. Shirts and tank tops are not allowed unless they are made of polyester, nylon, or spandex. Jeans and cotton clothing are prohibited.  
  • Any person wearing a diaper must have a protective covering (swim diaper) to prevent contamination. Please change diapers at designated diaper changing areas in the locker rooms only.  
  • Individuals with open sores, communicable disease, infections, or who have been ill with vomiting or diarrhea within the last two weeks are not permitted in the pool.  
  • Participants with a history of seizures, heart, or circulatory problems should swim with a buddy if at all possible. Please alert a staff person if you have a specific condition of which they should be aware.  
  • Pool noodles may be used with certain hours at the permission of the lifeguard.  
  • In an effort to keep the pool deck as clean as possible, the use of street shoes is strongly discouraged. Likewise, food, gum, beverages, and tobacco products are not permitted in the pool area.  
  • Running, dunking, diving, and horseplay are prohibited.  
  • Participants must use feet-first entries or ladder-entries when entering the pool.
  • Prolonged underwater swimming or breath holding is prohibited.
  • In the event of an emergency please follow the directions of the Lifeguard on duty.  
  • In an Emergency, press the red alarm panels or call 911  
  • An emergency phone is located in the lifeguard office at the south side of the pool area.  
  • A First-Aid Kit is located in the lifeguard office at the south side of the pool area.  
  • No glass  
  • No food or gum
  • The Skagit Valley Family YMCA follows YMCA National Guidelines that prohibit children under 14 years of age from hot tub and steam room use. 
  • Please shower before using the hot tub.  
  • Use of body lotions, oils or suntan lotions is not permitted.  
  • Swimsuits must be worn at all times.  
  • Maximum time limit is 10 minutes.  
  • No cell phone use in the steam rooms.  
  • No diving or jumping into the hot tub.  
  • Do not submerge to the bottom of the hot tub.  
  • Cool down at least five minutes after exercising prior to use.  
  • Aerobic exercise in the hot tub or steam rooms is not allowed.  
  • Please do not use the hot tub or steam rooms if you are under the influence of alcohol, anticoagulants, antihistamines, vasoconstrictors, vasodilators, stimulants, hypnotics, or tranquilizers.  
  • Maximum hot tub occupancy is 9 patrons.  

Y Kids’ @ Hoag is only available for current Y members.

  • Available for youth ages 1-10.
  • Y Kids’ is not a state licensed program and has an exemption from childcare licensing. Therefore, there is a 2-hour time limit per child per visit for a maximum of 12 hours per week. Because we are not licensed child care, we are also unable to change diapers. If we suspect a child needs a diaper change, a staff member will locate the parent in the building to notify them. Children using the Kid Zone bathroom must be able to go to the bathroom independently. Staff are unable to assist a child.
  • Registration is required for day of and is free of charge! Member drop-ins will only be allowed as space allows.
  • If you are not able to attend a day please communicate with our team as we do need to keep the roster accurate for if an emergency takes place. Please email [email protected].
  • Children must be signed in and out by a guardian, and that guardian must remain in the building.
  • Children must wear appropriate clothing/shoes.
  • No outside food or drink (water bottles are fine).
  • Y Kids’ is not responsible for lost or stolen items.
  • Space is limited, registration is required by day of.
  • If your child is showing signs of illness, please keep them home.

YOUTH GUDELINES

In order to provide a safe and positive experience for the youth of our community, the following guidelines related to facility use by YMCA members and guests alike will apply to all youth who are not participating in a supervised, structured program while in the facility.

  • A “supervising individual” is defined as persons 16 and older (18 and older for Wellness Center).
  • Youth must be 14 years or older to visit the Y without a “supervising individual.”
    • Guardians must sign youth activity waivers for each youth before they are allowed to be in the building without supervision
    • Youth aged 13 and under must always have a supervising individual either in the building or with them (see below)
 
  • Wellness Center
    • Children may not use the Wellness Center (exceptions may be made for infants that are secured in an approved device (excar seat, stroller) in the carpeted area or track). The free weights zone is off-limits.
  • Track
    • Children must have direct supervision at all times
  • Gymnasium 
    • Children must have direct supervision at all times
  • Wellness Center
    • STEP 1: Youth must have medical clearance from their doctor and be pre-approved by our Membership & Program Director, Crystal Bullard
    • STEP 1.5: Youth must meet height requirements (60”/5’ for Cardio Equipment; 62”/5’2” for Weight Equipment) and attend Wellness 101 before being allowed to use limited equipment
    • STEP 2: Youth must be accompanied by a supervising individual who remains within arm’s length distance
    • Restrictions may apply at the instructor’s discretion (fitness classes only)
    • Stairmaster is off-limits
  • Track
    • Youth ages 8-9 must have direct supervision at all times
    • Youth Ages 10-11 may utilize the track with a supervising individual in the building
  • Gymnasium
    • Youth ages 8-9 must have direct supervision at all times
    • Youth Ages 10-11 may utilize the gym with a supervising individual in the building
  • Wellness Center
    • Youth must have medical clearance from their doctor and be pre-approved by our Membership & Program Director, Crystal Bullard to participate in Personal Training.
    • Youth must meet height requirements (60”/5’ for Cardio Equipment; 62”/5’2” for Weight Equipment) and attend Wellness 101 before being allowed to use limited equipment
    • Youth may participate in fitness classes or utilize the Wellness Center with a supervising individual in the building.
    • Restrictions may apply at the instructor’s discretion (fitness classes only)
    • Stair master is off-limits
  • Track
    • Youth may utilize the Track without supervision
  • Gymnasium
    • Youth may utilize the Gym without supervision
  • Wellness Center
    • Youth must have medical clearance from their doctor and be pre-approved by our Membership & Program Director, Crystal Bullard to participate in Personal Training.
    • Youth may participate in fitness classes and utilize the Wellness Center without supervision (Free Weights area use is not permitted)
    • Stair master is off-limits.
  • Track
    • Youth may utilize the Track without supervision
  • Gymnasium
    • Youth may utilize the Track without supervision
  • Wellness Center
    • Youth may utilize the Wellness Center and Free Weights without supervision.
  • Track
    • Youth may utilize the Track without supervision
  • Gymnasium
    • Youth may utilize the Gym without supervision

AQUATICS CENTER GUIDELINES

  • Parents must accompany non-swimming children and swimming in flotation devices .If a child has a flotation device on, the child must be within arm’s reach.
  • Swimmers must be at least 48″ to use the Teaching Pool by themselves.
  • Anyone under the age of 14 will have to pass a swim test to swim in the lap pool. See swim test toggle below for details. Anyone may be asked to pass the swim test if the lifeguard on duty feels it is warranted out of safety concerns.

A swim test is required for any swimmer that a lifeguard does not feel comfortable with in the lap pool.

  • Swim Test Requirements: The swim test consists of jumping feet first into the deep end, treading water for 1 minute, and swimming 25 yards. Anyone may be asked to pass the swim test if the lifeguard on duty feels it is warranted out of safety concerns.
  • If a swimmer needs to stop or grab the lap lanes, they do not pass the swim test and are not allowed in the deep end of the lap pool.